Postage

Postage (Bulgaria):

  1. The delivery price is 4 BGN for Bulgaria. We deliver straight to your door for 1-3 working days after processing the order or to ECONT office on the next working day.
  2. If you order products for more than 100 BGN, your delivery is FREE.
  3. If you order within the city of Plovdiv you will be charged only 2.50 BGN, or to be collected from our store for free.
  4. Our delivery is managed by our own distributors or with the help of SPEEDY courier services. We deliver straight to the client’s door or to a preferred ECONT office from 9 AM to 5 PM every working day of the week, and until 2 PM on a Saturday. Deliveries are not made on Sundays or on official holidays.
  5. For every order to a foreign European country, your fixed charge for delivery is 6 EURO + 1 EURO for every added product. The delivery period is from 2 to 28 working days (depending on the country it is traveling to).
  6. Your order is process in the next 24 hours from Monday to Friday. If you order after 4 PM, your order will be processed on the next working day.
  7. After your order is processed, you will be notified by e-mail or phone for the exact date of delivery.
  8. If you order products with status “2-5 days”, then your whole order will be finished within this period of time.


Postage (abroad):

  1. The price for delivery depends on the country your order will be shipped to. Please see the table below:

    Shipping

    EURO

    Greece and Romania    

    3,99

    EU countries

    5,99

    Rest of the World

    8,99

     

  2. Every additional item adds only 1 EURO to the shipping cost.
  3. The delivery will be made by the courier services of DHL or Bulgarian Post to your door. No delivery will be provided on Sundays and national holidays (depending on the country the delivery is made to).
  4. The delivery time is between 2 and 28 working days after sending the order, depending on the location. For detailed delivery times, see the chart below:

    Destination country

    Transit time (working days)

    Australia

    8-10 days

    Austria

    4-5 days

    Belgium

    5-6 days

    Bulgaria

    1-3 days

    Canada

    8-10 days

    Czech Republic

    4-5 days

    Denmark*

    6-8 days

    Estonia*

    6-7 days

    Finland

    6-8 days

    France*

    5-6 days

    Germany

    4-6 days

    Great Britain*

    5-8 days

    Greece

    3-5 days

    Hong Kong

    7-10 days

    Hungary

    3-4 days

    Iceland

    6-9 days

    Ireland

    6-8 days

    Italy*

    4-7 days

    Japan

    7-10 days

    Latvia

    6-7 days

    Lithuania

    6-7 days

    Luxembourg

    5-6 days

    Malaysia

    7-10 days

    Netherlands*

    4-5 days

    New Zealand

    8-10 days

    Poland

    4-5 days

    Portugal*

    4-8 days

    Romania

    2-4 days

    Singapore

    7-10 days

    Slovakia

    4-5 days

    Spain*

    6-8 days

    Sweden

    6-9 days

    Switzerland

    5-7 days

    Taiwan

    7-10 days

    USA

    8-10 days

    REST of the WORLD   

    8-15 days

     

    * The delivery on islands can take 1 to 2 more working days.

  5. The processing and dispatching time is usually around 24 hours from Mondays to Fridays. For orders sent after 16:00 o'clock (UTC +02:00) they are usually processed on the next working day.
  6. On the day after your order is shipped, you will be notified by email and we will provide you with a tracking number for your delivery.
  7. If you include product/s with status “Pre-order”, your order will be processed within 2 to 5 working days.